Many of our end users have had great questions about our manufacturing process, how we keep all of our tools in stock, and more. Now for the first time, we decided to open our doors and show you how we manufacture and fulfill the Harvey Tool product. We partnered with John Saunders from NYC CNC to create a “Factory Tour” video, covering topics like our CNC grinding machines and setups, tool manufacturing, and our warehouse organization and fulfillment procedures.
In the video below, we first toured our Rowley, MA warehouse and fulfillment center with Fulfillment Manager Megan Townsley. After that, we head up to Maine to check out how the Harvey Tool product is manufactured and inspected with VP of Operations Brian McKahan.
7 Facts Revealed in Our Factory Tour (Plus 3 More That Didn’t Make the Cut)
We know you’re busy making amazing parts, and might not have time for the entire video. To save you time, here are some of the highlights and facts you should know about Harvey Tool.
When We Say Miniature, We Mean Miniature
Our miniature end mills are in stock in diameters down to .001″. In fact, our Stub and Standard end mills cover every diameter from .001″ to .120″, meaning we will always have you covered when it comes to micro-machining. Although it is hard to see with the naked eye, you can get an up-close look at the famed .001″ end mill by jumping to the 35 minute mark in the tour video.
Micro-Tools Require Precision Grinding
We utilize advanced CNC grinding technology to manufacture our miniature tools at our plant in Maine. Brian MacKahan, VP of Operations, does an excellent job of breaking down our manufacturing process beginning at the 21 minute mark of the tour video. If you just want to see some miniature CNC grinding in action, jump ahead to the 26 minute mark.
Our Inspection Process is Rigourous
All of our tools are sent through an extensive inspection process, both at our plant in Maine and at our headquarters in Massachusetts. To check out the Massachusetts inspection room, head to the 19 minute mark of the video. If you want to see some more in-depth inspection at our facility in Maine, you can jump to the 35 minute mark.
Yes, We Have It In Stock
If you need it, we have it. All 20,000+ tools from our catalog are kept stocked and ready to ship to you the same day. If you need more proof, jump to 15:30 in the tour video, where you will see John Saunders choose a randomly selected Undercutting End Mill from our catalog and find it in our warehouse, in stock and ready to head out to a shop.
We Maintain a 99.8% Order Accuracy Rate
Our fulfillment team handles all of your orders with precision and accuracy. We maintain a 99.8% order accuracy rate, with fulfillment team members checking every order multiple times to ensure you receive exactly what you need. You can learn more about our order fulfillment process and accuracy rates by moving to the 5 minute mark in the video.
We Sell More Than Miniature
Miniature end mills have always been our bread and butter, but did you know that we have many larger diameter tools in stock as well? At the 9 minute mark in the video, you can see John pull out a 3/4″ Long Reach Ball Nose End Mill from our shelves. If you are interested in larger diameter specialty tooling, jump to 12:15 in the video to check out one of our large diameter Corner Rounding End Mills.
When You Call, You’ll Always Talk to An Experienced Tech Expert
Though we didn’t catch it on tape, John Saunders was blown away by our tech team during his visit. He got a chance to pick their brains about a problem he was having and a few minutes later, he received a recommendation for the right compression cutter to tackle his unique operation. This tool was later showcased in one of his “Widget Wednesday” videos.
When you choose Harvey Tool, you will never get an automated system or countless steps before you are able to talk to a real person about your applications. Our industry-leading technical support team is available over the phones or via email every Monday-Friday from 8 AM EST to 7 PM EST. You can reach them by calling 800-645-5609, or by sending an email to [email protected].
We Value Our Distributor Network
We value our large distributor network, and we ask that all orders are placed with your local dealer. To find the closest distributor to you, use the “Find a Distributor” tool on our website.
We are currently hiring for many different positions, including open CNC Machinists positions for all shifts at our manufacturing plant. If you want to be a part of the Harvey Performance Company team, check out our Opportunities page for more information.