Helical Solutions: Behind the Scenes
We have shown our end users bits and pieces of our manufacturing process on our website and via social media, but for the first time we decided to open our own doors to the public and show you every step behind how we manufacture and fulfill the Helical Solutions product. We partnered with John Saunders from NYC CNC to create a “Factory Tour” video, covering topics like our CNC grinding machines and setups, tool manufacturing, and our warehouse organization and fulfillment procedures.
In the video below, we first toured our Gorham, Maine manufacturing plan with Plant Manager Adam Martin. Then, we ran a few tests with the Helical tools on our Haas machine, before heading back to our warehouse in Massachusetts to talk about fulfillment and new products with Fulfillment Manager Megan Townsley.
7 Facts Revealed in Our Factory Tour (Plus 3 More That Didn’t Make the Cut)
We know you’re busy making amazing parts, and might not have time for the entire video. To save you time, here are some of the most important facts you should know about Helical.
We Take Quality Control Seriously
Our high performance end mills go through an extensive inspection and quality assurance process before they end up in your machine, with multiple inspection points along the manufacturing journey. At the 17 minute mark of the video, you can learn more about how we monitor the quality of the tools in batches as they are manufactured. If you skip ahead to the 29 minute mark, you can see some of our more advanced inspection machines in action.
We Stand Behind Our Tools with Our Renewal Services
Our Tool Renewal service is a great way to maximize your cost-savings and avoid having to re-purchase new tools without sacrificing any aspects of the original design. At Helical, we do not re-sharpen tools. Rather, we restore your tools to their original geometry. We will review the condition of your used tools and return the cutting edge to its original sharpness and strength, allowing the tool to retain its outstanding performance. The renewed tools go through the same rigorous inspection, edge prep, and coating process that we follow for all our of our new tools. To learn more about our Tool Renewal services, head to the 23:30 mark in the video.
Our Tool Coating Is Done In-House
We have multiple tool coating machines in-house which allow us to take the ground tools right off the line and transfer them to our coating room to have Aplus, Zplus, or Tplus coatings added. These machines also have the capability to create roughly 20 different coatings, which are reserved for specials and custom orders. If you want a close-up look at the coating room and learn how the PVD coating process actually works, head to the 35 minute mark.
Our Standard Catalog Items Are Stocked and Ready for Your Machine
We don’t make our standard catalog tools to order. All of our standard tools are stocked and ready to make some chips in your machine. We also introduce hundreds of new tools to our annual catalog to keep providing our customers with the latest in high performance tooling technology. You can check out our new tools for 2018, including our new High Balance Tools and Metric Tooling, by heading to 52:20, or take quick look at our rows of stocked tools in our warehouse by jumping to 56:55.
Diamond Wheels Grind Carbide Tools
Diamond grinding wheels are the essential tool (outside of the machine) when it comes to grinding carbide. We have a unique management system for our diamond wheels, and a redressing process which can see these wheels last up to a year or more before they need replacement. Adam goes through our “frozen wheel” room with John at the 32:45 mark in the video above.
We Track Every Batch of Tools With Laser Etching
Our tools are all laser etched on-site with our logo, phone number, and tool description, but also with a specific batch number. These batch numbers allow us full track-ability of every tool so we can quickly asses any questions or concerns a customer may have about a tool. With these numbers, we are able to track the tool’s journey all the way back to which machine it was made on, which grinding wheel was used, and who ran the program. We have a couple of these laser etching machines in Maine, which you can see in action at the 42 minute mark.
If You Can Dream It, We Have Probably Made It
We have had some crazy tool drawings come in to our custom tool program over the years, including oddly shaped form tools, tools with a crazy long length of cut, “paper cutters”, and more. You can see some cool examples of custom tools we have manufactured by jumping to the 20 minute mark. If you are more interested in how we actually make them, head to the 27 minute mark to see one of our large custom tools being ground on our Walter machines.
Our Technical Resources Are Second To None
We don’t leave you hanging after your purchase of Helical tools. We have a multitude of technical resources and How-Tos available here on our blog, and we also offer the HEM Guidebook, a complete guide to High Efficiency Milling techniques.
If you are looking for information on speeds and feeds, we suggest you try our Machining Advisor Pro application. This application is designed to increase metal removal rates and shop productivity by generating customizable running parameters optimized for your Helical Solutions end mills. You can click here to get started with Machining Advisor Pro today.
You Will Always Get a Real Person When You Call Helical
If you have technical questions about an upcoming job, a special application, or tooling selection, you can contact Helical by phone at 866-543-5422. Our technical experts are available over the phone Monday-Friday from 8 AM to 5 PM EST, and you will always get a real person to talk to with no automated systems to navigate through. You can also reach our team by email at [email protected].
Questions about where to buy Helical tools? You can give our team a call, or you can find your local distributor by using the “Find a Distributor” tool on our website. Simply choose your state to see a complete list of authorized distributors in your area.
We have a current list of our open opportunities on our website! Open jobs include CNC Machinist, Quality Control Inspector, and Customer Service Representative.