I have a few questions about Machining Advisor Pro. Who should I contact?

If you have any questions or have run into any issues while using Machining Advisor Pro you can send an email to [email protected], or give us a call at 855-828-2016 for application support.

For technical tooling support with questions about running parameters, tool selection, and material, please call us at 866-543-5422 or send an email to [email protected] for assistance.

If you think of an improvement that would make the Machining Advisor Pro better, please send an email to [email protected]. We welcome your feedback as we continue to improve the features and functionality for our end users!

I cut a lot of material not featured in MAP. Where is my material?

Machining Advisor Pro features over 300+ different grades of material, but we are aware that it is not going to cover every material. If you are not able to find the material you are looking for, feel free to give our technical team a call at 866-543-5422 for assistance.

Where can I find the old Milling Advisor?

The old Helical Milling Advisor will no longer be updated and is no longer available for download. All of the same functionality and more can still be accessed in the Machining Advisor Pro. We encourage Milling Advisor users to download MAP so they are working with the most up-to-date library of Helical end mills and running parameters.

Where is the Harvey Tool product?

Currently, Machining Advisor Pro only supports the Helical Solutions product. However, this application will support eventually support all tooling from the Harvey Performance Company brands, and we are actively working on the incorporation of the Harvey Tool product in a future release.

While we are working on this implementation, machinists can still access the Harvey Tool speeds and feeds charts on the website or call in and speak with one of our technical experts.

Can I use other brands of cutting tools in Machining Advisor Pro?

In order to determine the optimized running parameters for the Helical Solutions tool, Machining Advisor Pro takes into account all of the tool’s geometry to generate results. This is the reason why MAP does not allow the user to enter other brands of tooling.

Even if another brand’s tool has the same overall dimensions, the internal dimensions may be different, which could result in reduced performance or in some cases catastrophic tool failure.

Why is Machining Advisor Pro web-based?

In speaking with our end users about their needs, one common theme was the hurdle of installing applications on computers with firewall restrictions. This became a hassle as each subsequent update needed a new download. Now that Machining Advisor Pro is web-based, all the user needs to do is log in to have full access to the most current version of MAP, with no download required. This allows us to have the most up-to-date tooling information available to users at all times.